Verifying Your winmaya Account
Account verification is the step that keeps your balance secure and makes sure withdrawals reach the right person. We ask for a government-issued ID — a passport, national ID, or driver's licence — along with a selfie that matches the photo on your document. Upload both through the verification section in your account settings; our team reviews the submission and confirms the
result via the contact detail on your profile. Verification is a one-time process. After it is done, future withdrawal requests move faster because your identity is already on file. Players in Manila and Antipolo can complete the whole process from a mobile browser without needing a desktop.
- Go to Account Verification — Open account settings after logging in and locate the verification or identity section in the menu.
- Upload a Valid Government ID — Submit a clear image of your passport, national ID or driver's licence — all four corners visible, no glare.
- Submit a Matching Selfie — Take a current selfie that matches the photo on the ID you uploaded, then attach it to the same submission.
- Wait for Confirmation — Our team reviews your documents and sends a confirmation to the email or number registered on your account.